How capetown-direct.com works

* Click on the header (top image) at any time to return to the home page, i.e. www.capetown-direct.com

We enable you to find your perfect holiday home and make direct contact with the owner to rent the property for your stay. This cuts out the middleman, eliminates agent’s commissions, and enables you to save money. Dealing directly with the home owner or establishment ensures that all of your questions are expertly and honestly answered and that you obtain exactly what you are looking for.

Finding a property

A property can be found in any of the following ways on www.capetown-direct.com. Search through more than 2000 properties on our network. You can make your selection on the home page or by using the menu on the left.

Instructions

Go to "Find accommodation" and

Select an area

      AND / OR

Select a property type

If you have something more specific in mind then you can use the Advanced search where you have more criteria to search.

A list of properties (20 are shown per page) will load after you have completed one of the above. Look down the list to find a suitable property. Click to view the property detail page. Once you have selected your basic criteria such as location, type, or the number of bedrooms, you will be presented by any number of suitable properties from which you can make your ultimate choice.

Often homes have the added features, its best to confirm with the owner all your requirements via the booking enquiry form on their web page.

Contact the owner

By completing a few details such as your name and email address in the Booking Enquiry section. You can also type in any question you might have under the Additional comments box which will then be sent direct to the owner for review. Remember with capetown-direct.com you are dealing direct with the owner of the property. Who better to answer any questions that you might have about their holiday home. We will provide you with the owner’s telephone number if they have not replied to you.

Making a booking

Each property owner will have their own way of processing a booking enquiry, but, as a guideline, you the customer should expect to pay a deposit generally somewhere between 10% - 50% of the total rental to secure and confirm the booking. This amount can be in the form of a bank transfer; some owners have the ability to accept credit cards, pay pal. Once payment has been made and received the owner should confirm the booking and receipt of your payment by letter or by e-mail.

The final balance would normally become due around 4 weeks before the start of the holiday. Often a refundable security/breakage deposit is required with the balance, and this is usually fully refundable within specified time after your holiday. Any charges accrued for accidental damage or and any agreed metered charges for electricity/telephone if they are not included in the rental rate will be deducted at this time and the balance returned. Please check the cancellation terms with the owner at the time of booking - deposits are often non-refundable and they may have a sliding scale of charges for last minute cancellations after the balance has been paid. We recommend that you ask the owners for any terms and conditions in writing.

Upon Arrival at the Property

The address and directions to the property are sent to you once the owner has received all due payments. The owner will email you a map or give specific instructions in their literature. Be sure to get the telephone number of the owner or their representative so that in the event of your being lost or delayed you can contact them.

Enjoy your Vacation

Can it be any simpler? This is by far the best and cost efficient way to take your family on vacation. Thousands of visitors each year choose to go DIRECT to the villa or establishments owner, thus saving you money which you can instead spend on your family.

Contacting us

You can direct any enquiries to support@capetown-direct.com
Alternatively you can use our online contact form.

Questions?

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